Well Pump Services in Pender County, NC

I had two well repair companies look at my well and tell me either that they could not or would not try to repair it. Paul came out and said he could probably fix it that same day. He explained clearly all the possible scenarios of what he may find and why he couldn’t guarantee it could be fixed. He estimated that he would know for sure after two hours of work. I loved his honesty so gave him the go ahead to start.

As promised, in less than two hours Paul had pulled out the well pump and diagnosed the problem. It turned out to be the worst case scenario – the well casing itself had developed a leak. But Paul devised a work-around fix to reset the depth of the jet-pump to avoid the leak. A couple hours later he had rebuilt the entire jet-pump and piping system with new hardware, installed it in the well casing and had it working like new. WOW. All for 10% what it would have cost to drill a new well.

I will never call anyone else for all my future plumbing to well repairs.

My neighbor recommended I call Sound Water for my well issue; glad I did. Very polite, knowledgeable and professional. We were having issues with our well. They came and diagnosed the issues with the old setup and replaced all the needed components and actually made improvements compared to the former setup. They checked the operations of the water softener as well. The water pressure in the house is now fantastic and they did it all the repair work in one afternoon. Highly recommend them.

BEST EXPERIENCE EVER!!! Cannot recommend this company enough. We bought a house with an older pump that was so loud. Quinn came out the day we called and got us a new pump asap. We can’t even hear it inside anymore. Thank y’all so so much!!

Paul and Quinn replaced our well pump and were great to work with! Great service and communication! They arrived when they said they would, do great work and had everything they needed to started the work right away. They helped educate me and were happy to answer questions. I highly recommend them!

Had a pipe burst at our well on a Saturday. Couldn’t get anyone on the phone. Paul answered and came out immediately and diagnosed and fixed the problem. They were extremely nice and professional and explained what caused the issues and fixed everything, will definitely only call Paul and his son for any plumbing needs we have!

I had an issue with my well after being out of town. I called at 6:30 in the morning and they were there within the hour. Most responsive friendly experience I’ve had in the service world. Can’t recommend enough.

Paul is the best! He came out within the hour, after calling for help about our well pump. He quickly diagnosed the problem, answered all the questions we had and even engaged with our dog/children (who interrupted him at least a dozen times). If that wasn’t enough, he did this last minute job, two days before Christmas at the end of the day.

Paul and Quinn know water! They were able to diagnose our water issues and promptly fix our new well. I would recommend these professionals to anyone experiencing hard water or smelly water issues on their well water. They are also very honest and easy to talk to. We’re very satisfied with the quality work we received from them.

Paul did a great job replacing my well pump and piping.